Effective Date: 02 August 2024.

Merlin Exports (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website merlinexports.com, use our services, or engage with us in other ways. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

1. Information We Collect

Personal Information
We may collect personal information that you provide to us directly, including but not limited to:

• Name
• Email address
• Phone number
• Mailing address
• Any other information you choose to provide

Non-Personal Information
We may also collect non-personal information about you automatically when you visit our website, such as:

• IP address
• Browser type
• Device information
• Pages visited
• Time spent on pages
• Referring website

2. How We Use Your Information

We use the information we collect in the following ways:

• To Communicate with You: To respond to inquiries, send updates, newsletters, and other information that may be of interest to you. You can opt-out of receiving these communications at any time.
• To Improve Our Services: To understand how our website is used and to enhance the user experience.

3. How We Share Your Information

We do not sell your personal information to third parties. However, we may share your information with:

• Service Providers: Third-party vendors and service providers who assist us in operating our website and conducting our business.
• Legal Requirements: If required by law or in response to valid requests by public authorities (e.g., a court or a government agency).

4. International Data Transfers

As we operate globally, your information may be transferred to, stored, and processed in countries other than your own. We take steps to ensure that your information is treated securely and in accordance with this Privacy Policy and applicable data protection laws.

5. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: The right to access the personal information we hold about you.
• Correction: The right to request that we correct any inaccurate or incomplete information.
• Deletion: The right to request that we delete your personal information.
• Restriction: The right to request that we restrict the processing of your personal information.
• Portability: The right to request the transfer of your personal information to another organization.
• Objection: The right to object to our processing of your personal information.

To exercise any of these rights, please contact us at contact@merlinexports.com.

6. Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no internet or email transmission is ever fully secure or error-free, so please take special care in deciding what information you send to us in this way.

7. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently received personal information from a visitor under the age of 13, we will delete the information from our records.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page with a new effective date. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

• Email: contact@merlinexports.com
• Address: House No.: YN-08, Yash Vihar, Boriyakhurd, Raipur, Chhattisgarh, India – 492001
• Phone: +91-9599730402 or +91-7489337490